Creating Joy at Work and Beyond
This insightful visit was split across two units, each offering a powerful look into how organisational culture can drive both performance and personal fulfilment.
Unit 1 | 10:00 – 12:30
Focused on creating joy at work through empowerment, the session explored how fostering ownership and transparency helps build a thriving, motivated workforce. Attendees also discovered how the team aims to deliver genuine customer delight—and how they measure success beyond traditional KPIs.
Unit 2 | 13:15 – 15:00
The afternoon shifted to people practices, showcasing a refreshing approach to recruitment and selection and an innovative alternative to traditional appraisals through snapshots and peer review. The session closed with a broader conversation on creating joy in life as well as work, reinforcing the importance of holistic wellbeing in high-performing teams.
It was an energising and thought-provoking event that left attendees inspired by the power of people-centred leadership.