The LCS invites you to our CI Conversations — a new monthly online forum created by the community, for the community.
CI Conversations are informal, facilitated sessions where improvement practitioners come together to explore a shared theme, discuss real challenges, and learn from each other’s experiences.
No slides. No sales pitch. Just honest conversation and practical insight with people facing many of the same opportunities and challenges as you.
This month’s theme: How do you build CI capability at scale across a business?
What to expect
✔ Open, facilitated discussion
✔ Breakout conversations with guided discussion questions
✔ Peer-to-peer learning and networking
✔ Practical perspectives and real world experiences from across sectors
✔ A safe space to explore uncertainty, not just success stories
Whether you have a success story to share, a challenge you'd like to put to your peers, or simply want to hear how others are approaching employee engagement, this session is for you.
Register now to join the conversation
Monday 5th October 2026
10.30-11.15am (BST)
Online Event - Register below to join the conversation.
Hosted by:

Shahbaz Sarwar, Operations Excellence Lead, Cambridge University Press & Assessment
Why join CI Conversations?
Because the hardest CI challenges don’t get solved in isolation.
CI Conversations are designed to:
- Build connection across the improvement community
- Turn thought leadership into shared learning
- Help practitioners navigate emerging challenges together
Each month will feature a new theme shaped by what matters most to the community.


