Most improvement initiatives do not fail on process or tools.
They fail because people run out of energy, engagement fades, and new ways of working never quite become habit. The methods were sound. The human engine behind them was not.
In this session, Ritchie Nkana looks at the part of continuous improvement that tends to get least attention and decides the most: why change sticks in some organisations and quietly unravels in others.
Drawing on his own move from finance and corporate systems into performance and operations, he introduces a simple diagnostic built around three areas where engagement most often breaks down, and shows how to spot which one is costing you.
You will leave with a practical way to diagnose why an improvement is losing momentum, and one small change you can make to the next initiative you run.
What you’ll learn
- Why good improvements quietly die: The pattern behind initiatives that launch well and fade anyway.
- What the real failure point is: Why the sustain phase, not the launch, is where the engagement is usually lost, and why that is a human and energy problem rather than a process one.
- Uncover the three C's: Clarity, capacity and control. What each one means in practice, and what is looks like when it is missing, and real examples of each.
- How to apply the learnings to your own initiative: Diagnose which "C" is the weakest in your current change initiatives, and the smallest useful intervention for each.
Who should attend?
Ideal for Continuous Improvement and Operational Excellence professionals, business leaders and anyone looking for new ways to improve performance and create lasting improvement change.
Register now to secure your place:
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