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Developing an Effective Continuous Improvement (CI) Strategy

For organisations committed to Operational Excellence, a robust Continuous Improvement (CI)...

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Creating Cross-Functional Collaboration through Continuous Improvement

For organisations committed to Continuous Improvement (CI), collaboration is not just a value -...

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How to Build Future-Ready Improvement Leaders

Improvement leaders lead people, not just processes, and right now, leading others is a tough gig....

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Designing Your End-of-Year Review – For Improvement Leaders

As the year draws to a close, it’s natural to start thinking about what’s next. But before diving...

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The LCS & Lean Six Sigma

Introduction Many organisations today describe their improvement approach as ‘Lean Six Sigma’ and...

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Succeeding with Work Method Standardisation: Using the Power of TWI Job Instruction

Training Within Industry Training Within Industry– TWI – is often referred to as the forerunner of...

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The Challenges of Implementing Total Productive Maintenance

Introduction Total productive maintenance (TPM) is a lean maintenance methodology that looks to...

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Why Lean Thinking is Valuable to the Service Industry

Is Lean Thinking Only Applicable to Manufacturing? Lean’s success has been tried, tested and proven...

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Gamification is the Future of the Workplace. Here’s Why

Is gamification right for your company? Are your sales reps excited to come to work each day? Or do...

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The Equation of Lean

“I’m sorry, but all our agents are busy at the moment…” We’ve all experienced this apologetic...